Aged Care Advice
Focused on the Individual

We cannot thank you enough for your generous and compassionate counsel, your unrivalled knowledge of a very complex process and your calm and patient approach. We are so grateful that Mum and Dad are comfortable, safe and happy in their new home; that Michelle did so much in preparation for what now seemed inevitable and most importantly, that you love mathematics! It was a both a comfort and a pleasure to work with you Paul.

When my husband was admitted to hospital with Alzheimer’s Disease with BPSD, and many Aged Care facility doors were closed to him, I engaged Paul to help me find a suitable Aged Care place, and also to help me navigate the financial decisions to be made and the Aged Care forms to be submitted. At a difficult time for us, Paul assured me that he has never failed to find a suitable place for a client, and this has proved to be true for us. My husband is now being ably looked after in a facility which specialises in the type of care that he requires. Paul has always handled our case with professionalism, persistence, and sensitivity, and I am very happy to recommend his services to you.

I highly recommend Paul Geisel to anyone setting out on the journey of taking care of your parents or loved ones and finding suitable Aged Care accommodation. The truth is you will never be able to anticipate all of the ups, downs and process requirements that lead you to a final accommodation decision. All of this will occur at a time of high emotion and perhaps urgency, which just adds to the stress and pressure you may find yourself under. This was our experience, and on contacting Paul he simply stepped up and calmly and methodically held our hand every step of the way. Paul always did exactly what he said he would do, on time and with great empathy and genuine care. Today's aged care system is complex and our parent's find it hard enough to make the huge decision to leave their home without false starts or complications. Paul is someone you can trust and a great bloke as well.

I am always relieved when carers let me know that they have engaged Paul as their aged care broker.  I know they will be treated with care and respect during this stressful time.  He explains the process in plain English.  He also updates me as to his progress regularly.  

We found Paul to be knowledgeable and approachable, he listened to our needs and concerns, responded pro-actively, and was patient with us at a very stressful time. Thanks to Paul, our Mum now has a safe and comfortable home where she is well cared for. I don’t know what we would have done without him!

I contacted Paul to assist my family with advice about finances when my mother needed to enter an aged care facility. He collaborated her assets into a strategy of options. It detailed my mothers assets concisely. Paul is realistic in his approach and easy to understand. He realises that this can be an emotional time and is patient and empathetic. Paul is able to be contacted by phone or email and is prompt with return contact. He delivers his strategy in person and is generous with his time including any follow up advise. I would recommend Paul as a advisory for this service.

My mother was very ill in hospital and I was not sure where to turn to bring my Mum from Toowoomba hospital to an aged care facility in Brisbane. I was given a list of people to help me and chose Paul Geisel who was also recommended. Paul was fabulous he came to my home to see what I needed and help guide me on what needed to be done. Within only a couple weeks he had two aged care facilities for us to look at and within the month all paperwork completed. Paul is confident and very knowledgeable in what he does and as I found doesn’t mind answering numerous emails with questions.  Mum has moved to Brisbane now and loves our decision on the home.

Paul came highly recommended from a trusted source! I found him very professional, knowledgeable and easy to deal with. I was very happy with the outcomes he delivered!